We have worked with other Sage technical service providers, and without question Front Line Systems is the most knowledgeable on the in-depth working matrix of Sage ERP software and supporting cost accounting software.
We use Front Line Systems because of their technical ability to solve problems that arise from day to day. They have a complete understanding of our manufacturing business and the ERP/Cost Accounting software that we use and need daily to support our customers. They also have an expert Crystal Report writer that can tweak existing Crystal Reports as well as produce new custom reports in a timely manner.
Front Line Systems late last year did a complete migration of our pre-existing cost accounting software MiSys, to our new current cost accounting software Auto-Simply and also upgraded our Sage ERP software and it was and went seamlessly! Currently Front Line Systems provides technical support for Sage ERP Software, Crystal Report Software, Auto-Simply Software as well as working in concert with our IT Hardware service provider. They also have a very good understanding of each of the aforementioned software and how they work in different operating systems, i.e. Windows 10, 7 and XP, MS Server 2012, 2008, and 2003.
We have been working with Steve Erickson and Sue Herrmann for all most 20 years and they were instrumental in providing us the expertise to move from a main frame computer system into a PC based network and into the 21st Century. Their daily technical support and expertise is invaluable! Please note we operate out of Cozad a small farming community in South Central Nebraska and Front Line Systems is in Minnesota and it is like having them right next door. We have also been working with Mike Lunnemann with Front Line Systems out of St. Louis who has been doing all the new workstation installs as well as technical support. A super great group to work with!
