Steven Erickson, President, Front Line Systems
Steve Erickson is a brilliant out of the box thinker. He excels at finding solutions to complex business problems. Seeing the big picture and then transforming it into smaller manageable projects is also one of his strengths.
Steve founded Front Line Systems almost 24 years ago. He enjoys working with mid-sized businesses and small businesses that want to grow into mid-sized businesses.
His experience in sales and operations combined with the experience of founding a manufacturing startup give him an in-depth understanding of the accounting department as well as warehouse operations.
Leveraging software and technologies in all these pursuits and being able to explain those technologies to everyone in the organization has been the hallmark of Front Line Systems.
Dane Karcher, WMS Software Expert, Partner, Front Line Systems DC Office
Dane Karcher specializes in helping businesses boost profitability by saving time and money in their production, warehousing, distribution, logistics, and supply chain operations.
For over 25 years, the Front Line Systems DC Metro office has helped mid-sized businesses lean supply chain operations planning, management, modeling, analysis, design, re-engineering, process improvement and cost reduction; strategic and tactical engineering for warehousing, distribution and logistics operations; improvement of labor productivity, resource utilization and service levels, reduction and optimization of inventory, assessment and proactive mitigation of supply chain risk; assessment, analysis, specification, selection, and project management of supply chain information systems and material handling systems.
The Front Line Systems DC Metro office excels at enhancing the performance of people, inventory, facilities, equipment, material handling systems, and supply chain information technology (IT) systems at mid-sized businesses.
Their specialties include warehouse management systems (WMS), order picking systems, integrated material handling systems, bar coding, supply chain visibility, customer relationship management (CRM) systems, distribution / manufacturing ERP systems and ecommerce solutions.
Dane’s in-depth expertise includes:
– Supply chain operations planning
– Process improvement and cost reduction
– Strategic and tactical industrial engineering for warehousing, distribution and logistics
– Improvement of labor productivity,
– Resource utilization and service levels
– Reduction and optimization of inventory
– Assessment and proactive mitigation of supply chain risk
– Assessment, analysis, specification, selection, implementation, integration and customization of supply chain information systems
Dane earned his Bachelors in Electrical Engineering (BSEE) degree from University of Florida College of Engineering.
Elizabeth Crandall, Business Manager, Front Line Systems, DC Office
Elizabeth Crandall joined the Front Line Systems DC team as a Project Manager in 2007. An excellent systems auditor, Elizabeth is proficient at testing for inclusive & exclusive conditions, and establishing test cases that baseline functionality, and not just the limited intended change. Elizabeth is extremely organized and skilled at staying on point.
An asset to any team, Elizabeth’s rare skill set allows her to understand customer requirements and translate them into functional specifications for system developers. Elizabeth enjoys talking to her clients and understanding their goals. She says that the best part of her job is the post-implementation phase on large projects. To her, there is nothing more satisfying than the culmination of months of work in providing the client with new solutions that they can use to improve their business.
Prior to working at the Front Line Systems, DC Office, Elizabeth worked as a Financial and Systems Auditor for Price Waterhouse. She then worked as a Software Development Manager for MCI, where she ran national and global teams of developers, adhering to end to end development life cycles. Elizabeth worked closely with Marketing & Sales to architect and build billing and reporting solutions for the company’s biggest clients.
Elizabeth received her Bachelors of Science in Business Administration & Accounting from Washington & Lee University.
Today, Elizabeth splits her focus between large project design and implementation, and managing the DC office team to ensure client support needs are met.
Sue Herrmann, Senior Consultant, Front Line Systems
Sue Herrmann has been working for Front Line Systems for over 20 years. She wears a lot of hats at Front Line Systems, but her favorite role is to help customers determine a faster, easier, more efficient way to do business. Creating a report that helps them quickly analyze their bottom line, or automate a process that is tedious and time-consuming, brings her a lot of satisfaction.
She also loves helping customers find solutions – whether that’s coming up with a creative way to handle a seemingly impossible task, or navigating them through the implementation of a new software or an upgrade. Her goal is always to decrease the client’s stress and increase their overall satisfaction with how their systems are running.
Her dream job in college was to work for the International Monetary Fund or World Bank in Washington, DC. She did both right after college, but realized a few years later that her passion really was for software and computer technology.
For fun, Sue loves to read mysteries, and hang out at the ocean and watch the waves roll in. Living in the land of 10,000 Lakes gives her plenty of opportunities to enjoy the water.
When You Work With Front Line Systems, You Will Also Work With Our Knowledgeable/Veteran Consultants:
- Tom Usselman
- Lisa Lowery (Team member since January 2014)
- Dave Herbert (Team member since July 1999)
- Mike Lunnemann
For more information about the Front Line Systems team, contact us at 866-435-0243 today. We look forward to serving you.