According to Scott, “There were certain processes in our warehouse that worked well and others that weren’t scalable to meet our
increasing throughput requirements.” To tackle this challenge and maintain their market leadership, Fortessa developed a forward thinking, aggressive strategy that would leverage technology. “We weren’t interested in simply installing new software,” adds Scott.
“We needed a solution that was flexible enough to replicate pieces of our existing process that worked well, while automating certain
manual tasks that where resulting in bottlenecks.”
Scott determined that, as he puts it, “Due to limitations in our old paper based system, the increased volume resulted in a growing percentage of orders being shipped incomplete which created even more work. Once we implemented HighJump Warehouse Edge, our fill rate improved substantially and we increased our capacity to handle far more volume using the same resources.” He adds, “Just 4 months after the implementation, we were able to attain a significant increase in capacity and shipped 27% more units than in any other month in our history. This would have been very challenging, if not impossible, to achieve relying on the old paper chase system.”